However, classical management theory accurately states that the hardest job in the enterprise is that of the first line supervisor. This is where the rubber meets the road and also where the tyranny of the immediate truly resides. First line supervisors are the heart and soul of middle management. They provide constant and visible leadership and are the glue that holds the enterprise together.
Relevant, sustainable, and effective ethics and compliance program must permeate every aspect of the enterprise. The executive in the corner doesn’t have the time or the visibility to get the message out daily. The middle manager has no choice; he or she must be that messenger. This is the most effective way to get the ethics and compliance message out daily.