Ethics Training must communicate the standards and procedures to ensure a quality and compliant program.
The key standard for a compliant program is a Code of Conduct and Business Ethics and the training modules to support that Code. The Code and the training must also be available in user friendly versions for easy reference for all employees. They must also be reviewed and updated on a recurring basis to ensure compliance with updates and changes.
Initial employee training must be comprehensive and certified by an electronic or manual test requirement. Annual recertification must also be incorporated depending on job assignment. Additional training modules are constructed for Senior management and Board members, Financial and Government Contract personnel, and for those working with cash or other areas where extensive controls may not in place. Foreign Corrupt Practices Act and other issues unique to the business enterprise must be included in training. Wherever possible, training should be conducted face to face with distance learning incorporated in support.
Vendors and contractors must also be included in the training process through notifications and offers of training support.